Less taste, more Orbs
Consumer Complaints & ReviewsI wish I would leave TWC 0 stars, but that is not an option. Not specifically this TWC location, but the company as a whole is horrible. If they can be avoided for cable and internet services I would highly recommend you seek service elsewhere. My husband and I have been loyal patrons for more than 5 years. We recently moved and are now being treated as if we were third class citizens. For more than 6 weeks we have been fighting to try and get our services and bills straightened out. We have been promised promotions and add-ons and additional services at no charge in order to make up for their continuous mistakes yet somehow we are billed for those additional services every time.
FCC Petition for Investigation and Complaint Against Time Warner Cable and ComcastThe Public Interest has been tarnished, stained and harmed and it is time for a course correction of oversight, accurate data, investigations and enforcement of the laws. It is time to not only re-evaluate the public policies that govern communications services in America, but fix what's broken -- finally.New Networks Institute filed a Petition for Investigation & Complaint with the FCC as well as the New York State Public Service Commission (NYPSC) in January, 2015 against Time Warner Cable and Comcast.Complaint HERE
Cable Television - Where to File Complaints Regarding Cable ServiceThe Federal Communications Commission and local franchising authorities are responsible for enforcing a variety of cable television regulations. A franchising authority is the local municipal, county or other government organization that regulates certain aspects of the cable television industry at the state or local level. The name of the franchising authority may be on the front or back of your cable bill. If this information is not on your bill, contact your cable company or your local town or city hall.
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